Model withdrawal form
If you are a Consumer — an individual acting wholly or mainly outside your trade, business, craft or profession — you have a statutory right to withdraw from your contract for Services with Maxinodes Ltd (“we”, “us”, “our”) within 14 days, without giving any reason.
You do not have to use this form — any clear statement of your decision to withdraw is enough. But you may complete the template below and send it to us if you find it convenient. To meet the withdrawal deadline, it is sufficient that you send your communication before the 14-day period has expired.
Complete the form and send it to us by email or by post using the contact details set out in it. Where a field gives you a choice (for example, “I/We” or “my/our”), delete whichever does not apply.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To: Maxinodes Ltd, 1 Ballycoolin Road, Dublin 15, Ireland — support@maxinodes.com.
I/We hereby give notice that I/We withdraw from my/our contract for the supply of the following service: ____________________.
Ordered on / received on: ____________________.
Name of consumer(s): ____________________.
Address of consumer(s): ____________________.
Order / invoice reference: ____________________.
Signature (only if sent on paper): ____________________.
Date: ____________________.
Delete “I/We” and “my/our” as appropriate.
How to send this form
You can return the completed form to us in either of the following ways:
- By email: support@maxinodes.com. You may paste the form into the body of your message or attach it.
- By post: Maxinodes Ltd, 1 Ballycoolin Road, Dublin 15, Ireland.
You may also notify us of your decision to withdraw through your account at the Client Area (https://my.maxinodes.com/clientarea.php) or via any other unambiguous statement. We will acknowledge receipt of your withdrawal without undue delay on a durable medium — ordinarily by email to the address on your account.
Related terms
Your statutory right of withdrawal, the time limits, the effects of withdrawing, and how and when we refund you are explained in full in clause 10 of our Terms of Service. That right is separate from, and is not limited or replaced by, our voluntary 30-day money-back guarantee, which is also set out in the Terms of Service — you may rely on whichever is more favourable to you.
Nothing on this page affects your mandatory statutory rights as a Consumer.